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Business owners urged to get help with their marketing straight away

January 21, 2013

New business owners have been urged to invest in help with their marketing from the word go. Scott Knox, who is director of the Marketing Agencies Association, questioned why many executives felt that a solid marketing strategy wasn’t important to them at launch. In an interview with guardian.co.uk, Knox said that digital marketing should be at […]

Businesses to benefit from the cloud this year

January 18, 2013

Businesses are set to make the most of the cloud in 2013, according to freshbusinessthinking.com. Software as a service[...]

Funding Circle founder hails peer-to-peer lending growth

January 16, 2013

Peer-to-peer lending looks set to have an increasingly important role to play in the UK economy, claims one industry[...]

New report shows quick complaints resolution is vital

January 10, 2013

The importance of good customer service and efficient complaints handling has been highlighted in a new report by the Institute[...]

January a popular time for job or career change

January 4, 2013

HR teams are likely to be extremely busy this month, as January is the time of year where employees[...]

Keeping things simple, real and reliable can improve lead generation

December 28, 2012

Businesses hoping to improve their lead generation in 2013 should keep their strategy reliable and simple. That’s according to[...]

Reducing churn a key trend for 2013

December 28, 2012

An increased commitment to reducing churn will be top of the business trends for 2013, according to the strategic[...]

Social customer service important to consumers

December 28, 2012

Social customer service is becoming increasingly important to consumers, according to the latest report from Nielsen – entitled ‘State[...]

Almost half of SMEs predict increase for sales and orders in 2013

December 27, 2012

Almost half of the UK’s small and medium-sized businesses (SMEs) believe their sales and orders will pick-up next year, according to[...]
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