An 18-year-old woman from Derbyshire has become one of the UK’s youngest lorry drivers after gaining her HGV licence, thetimes.co.uk reports. It wasn’t long ago that Jess Stubbs from Ashbourne was still at school. However, she swapped the education system for haulage as soon as she passed her driving test, joining her family’s business and moving […]
Customers refuse to forgive poor customer service
Almost three quarters of consumers will never forgive a small business that gives them poor customer service, according to a new poll. Seventy-two per cent of those questioned by O2 made this vow, whilst 67 per cent said they would tell tales of this poor service to at least eight people. According to freshbusinessthinking.com, ease of […]
Business owners urged to embrace digital marketing
Business owners have been urged to embrace digital marketing. That’s according to Ian Simpson, managing director of Catalogues for Business, who has claimed that it is no longer enough to only market a business in the offline world. In an interview with freshbusinessthinking.com, he suggested that email marketing and social media marketing had both become […]
Driver Hire’s Manjit Singh is bfa franchisee awards’ finalist
Manjit Singh, owner of Driver Hire’s Enfield office, is a finalist in the 2013 ‘bfa Franchisee of the Year’ awards. He’s one of four contenders in the bfa’s new ‘Best Customer Service’ category. Manjit purchased his Driver Hire franchise in 2007 at the start of the recession. He and his-five person team’s commitment to world […]
Business owners encouraged to take risks to succeed in international markets
Business owners have been encouraged to take risks in order to propel their firm to international success. Robert Bolton, who co-leads the global HR centre of excellence at KPMG, has claimed that those who encourage innovation within their business without punishing honest failure will be the most likely to excel in global markets. For franchise […]
TV star Nick Hewer talks business start-up costs
TV star and Alan Sugar’s right-hand man Nick Hewer has spoken of the importance of low costs for start up businesses. Hewer has strong business credentials, having been instrumental in the choosing of candidates for BBC smash hit ‘The Apprentice’ ever since it started. Now, the host of Channel 4’s ‘Countdown’ has spoken of just […]
Experts emphasise importance of having trust in a franchise business
There are many considerations to bear in mind before deciding on a franchise, but according to one expert, trust is the biggest factor. Writing for franchisemagazine.net, Sally Butters appreciates that with hundreds of franchise opportunities for sale, the promise of ‘being your own boss’ and operating within an established business model is a big draw. Plus recent […]
Women honoured at EWIF awards
The fourth annual Encouraging Women Into Franchising (EWIF) awards has celebrated the ‘energy and passion’ of 25 female franchisors/franchisees for their achievements over the last year, thefranchisemagazine.net writes. The inspirational women received their prestigious awards at a ceremony in London and included Pam Bader, the founder of a successful domestic cleaning service. Presented with the […]
Economy looks up as profit warnings fall
New figures show that the UK economy is improving, after companies see the biggest fall in profit warnings since 2011. According to thisismoney.co.uk, figures from EY, previously known as Ernst & Young, show that the number of companies who warned that they would not meet their profit expectations, has fallen to 54. […]