Driver Hire Oxford franchisee Lorraine Thompson, is celebrating 20 years in business.
Since buying her franchised business she’s taken her venture from strength to strength, culminating in an all-time record year’s trading to complete its second decade.
Lorraine and her six-person team provide a round-the-clock service to a wide variety of businesses. Whilst Driver Hire is, perhaps, best known as a supplier of temporary and permanent commercial vehicle drivers to the road transport and logistics industry. Lorraine also supplies hospitality staff to local restaurants and organisers of major events through its sister brand, dh Recruitment.
A past regional winner of the British Franchise Association (bfa) ‘Franchisee of the Year’ award, five years ago Lorraine added industry essential Driver Certificate of Professional (CPC) training to the menu of services her business provides. It’s now one of Driver Hire’s top training offices delivering over 34,000 hours of Driver CPC training since 2010.
Lorraine’s twenty year stint has made her one of the longest standing franchisees in Driver Hire’s 103-office nationwide network. Only two other franchisees have achieved this feat.
“We always aim to deliver on what we promise,” says Lorraine. “That means being level and upfront with our customers. I also firmly believe that being a franchise – and therefore an owner-operated business – gives us more drive and an attention to detail that managed businesses find hard to match. I’ve loved every minute of being a Driver Hire franchisee and am excited and looking forward to continuing to meet the needs of all our customers.”